Returns & Exchanges
Shop with confidence! Our returns and exchanges policy is designed to make your experience hassle-free, wherever you are in Bangladesh.
Return Policy
You can return most items within 7 days of delivery for a full refund or exchange. Items must be unused, in original packaging, and with all tags attached.
How to Start a Return
- Contact our support team at support@oxymart.shop with your order details.
- We will provide instructions for return shipping or pickup.
- Refunds are processed within 5 business days after we receive your return.
Exceptions
Some items (e.g., perishable goods, personal care products) may not be eligible for return. Please check product details before purchasing.